Terms of Service

Welcome to True Reflective Inc. By accessing our website or purchasing from us, you agree to the following terms and conditions. These Terms of Service apply to all users of this site, including browsers, customers, and contributors of content.

Please read these Terms carefully. If you do not agree to any of these terms, you may not use our website or services.

Website Overview

This website is operated by True Reflective Inc. Throughout the site, the terms “we,” “us,” and “our” refer to True Reflective Inc. We offer this website, along with all information, tools, and services available to you, conditioned upon your acceptance of these Terms of Service.

Our store is hosted on the WordPress platform, providing us with the e-commerce tools to sell our products to you.

Online Store Terms

By using our site, you confirm that you:

  • Are the age of majority in your province or territory, or have received permission from a parent or guardian.
  • Will not use our products for illegal or unauthorized purposes.
  • Will not transmit any harmful code, viruses, or destructive content.

Note: A breach of these terms will result in immediate termination of your access to our services.

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

Product Information and Pricing

  • All product prices are listed in Canadian dollars (CAD) and are subject to change without notice.
  • We reserve the right to modify or discontinue any product at any time without prior notice.
  • While we strive to display product images and descriptions as accurately as possible, we cannot guarantee that your screen’s display of colors will be entirely accurate.

Shipping Policy

  • Orders are processed within 24 hours (Monday to Friday).
  • Standard delivery times are:
    • 2 business days: GTA
    • 3 business days: Within Ontario
    • 4 business days: Across Canada

Delays caused by shipping carriers or unforeseen events are beyond our control. For full details, refer to our Shipping Policy.

Returns and Refunds

To request a return or exchange, email us at sanna@truereflective.com within 14 days of receiving your order.

Prohibited Uses

You may not use our website or its content for:

  • Any unlawful purposes.
  • Soliciting others to perform illegal acts.
  • Violating intellectual property rights.
  • Harassment, abuse, or discrimination based on race, gender, religion, etc.
  • Spreading malware, viruses, or harmful code.

We reserve the right to terminate access if these rules are violated.

Third-Party Tools and Links

We may provide access to third-party tools or links for convenience. Please note:

  • These tools and websites are not monitored or controlled by us.
  • Using them is at your own discretion, and we are not responsible for any issues arising from their use.

Intellectual Property

All content on this website, including logos, product designs, and text, is the intellectual property of True Reflective Inc. Reproduction or misuse of any materials without our consent is strictly prohibited.

Limitation of Liability

True Reflective Inc. is not responsible for any injuries, damages, or losses resulting from the use of our products or services. All products are sold “as is” without warranties or guarantees.

Governing Law

These Terms of Service are governed by the laws of the Province of Ontario, Canada.

Changes to Terms of Service

We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and your continued use of our website constitutes your acceptance of the updated terms.

Contact Information

For questions about these Terms of Service, contact us at:
Email: sanna@truereflective.com